Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping is Flat Rate Ground, per item ordered, or if expedited shipping is requested we use UPS Ground Select.

Which payment methods are accepted in the Online Shop?

We use PayPal Pro for checkout which allows Visa, MasterCard, PayPal and American Express

How long will delivery take?

Ground delivery is generally 7-10 working days.  Expedited is 3 Day Ground Select

How secure is shopping in the Online Shop? Is my data protected?

Paypal provides up to date transactional security and we use SLL Encryption to protect your data.

What exactly happens after ordering?

We will contact you with any questions, and we will generally ship the next business day.  If you have requested A FREE TRIAL, you need to send us an email before we can ship.

Do I receive an invoice for my order?

If you need an invoice beyond your confirmation email, please contact us.

Send us an email





Please note your request so we can route it properly:

Free Trial OfferCustomer SupportSales InquiryOther


If you have placed an order for the Free Trial, we will release your order upon receiving your email, and you will receive a confirmation that the order has been shipped.

or Give us a Call

(971) 301-2611

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